Warranty & Complaints

Warranty

At Sharon Flowers, we place great importance on the quality of our products. We do everything we can to deliver each order in perfect condition. If damage occurs during transport or there is a problem with the product, you may make a warranty claim.

If the defect is covered by the warranty, we will provide an appropriate solution free of charge, such as repair, replacement or a refund.

Complaints

If you have a complaint, please let us know so we can work with you to find a solution. Email us at: info@sharonflowers.nl

If you are a consumer living in the European Union, you may also submit a complaint via the European Commission’s ODR platform:
http://ec.europa.eu/odr

This platform is intended to help consumers and online retailers resolve disputes informally when the complaint is not already being handled elsewhere.