Delivery Times & Shipping Costs

We take great care to dispatch your order as quickly as possible. Below you will find our current delivery times, shipping costs and delivery options.

Dispatch times

Expected dispatch times are:

  • Regular webshop orders and in-stock products: 1–3 working days.
  • Create Your Own bouquets: 2–5 working days.
  • Products dispatched directly by a retail partner: 5–7 working days.

These are estimated dispatch times and not guaranteed delivery dates. Once your order has been dispatched, you will receive a track-and-trace code whenever available.

If an item is unexpectedly unavailable or dispatch is delayed, we will contact you as soon as possible.

Shipping within the Netherlands

  • Orders under €99: €7.95 per parcel.
  • Orders of €99 or more: free standard shipping.
  • Physical gift voucher: €4.95 shipping.

Products supplied by retail partners are dispatched directly by the relevant brand. Shipping is €7.95 per parcel, even when the total order value is €99 or more. These items may arrive separately from the rest of your order.

Personal delivery

Personal delivery is available within a 50-kilometre radius of our showroom in Purmerend for €45.

Outside this area, please contact us to discuss delivery or floral styling on location.

Collection in Purmerend

You may collect your order free of charge by appointment from:

Sharon Flowers
Vleetstraat 14D
1446 AP Purmerend
The Netherlands

We will let you know when your order is ready. Please wait for confirmation before visiting.

Shipping to Belgium and other countries

  • Belgium: €12.50.
  • Countries within our configured EU shipping zone: €21.50.
  • Other countries or regions: the rate shown at checkout or agreed with you in writing beforehand.

International orders do not qualify for free shipping.

Delivery and tracking

We mainly use PostNL. For some orders, another carrier such as DHL may be used.

If you have received tracking information but your parcel has not arrived, please note that a carrier investigation can usually only be opened 72 hours after dispatch.

If your parcel is shown as “on hold” or does not appear to be moving, email info@sharonflowers.nl and include your order number. We will investigate and keep you informed. Investigations may take up to 14 days.

If it is confirmed that your order will no longer be delivered, we will arrange a replacement shipment or refund at no additional cost.

Received a damaged order?

If your order was damaged in transit, email info@sharonflowers.nl as soon as possible with:

  • your name and order number;
  • photos of the damaged product;
  • photos of the outer packaging;
  • a photo of the shipping label.

We will find a suitable solution as quickly as possible.