Privacy Statement and Cookie Policy Sharon Flowers
Privacy Statement and Cookie Policy Sharon Flowers
Sharon Flowers
Tutorial 48G
1721PW Pants on Langedijk
+31(6) 38 14 92 48
Chamber of Commerce number: 37055526
Sharon Flowers is a flower shop with webshop. We process your personal data when using our website (https://sharonflowers.nl/) (hereinafter: the "Website"). We are convinced that the protection of your personal data is of great importance and we treat your personal data with the greatest possible care. We ensure that your personal data is protected with the right guarantees and we follow the rules for the protection of personal data from the General Data Protection Regulation (GDPR) and from the related applicable laws and regulations.
With this privacy statement we inform you about the way in which and the reason why your personal data is processed. In addition, we inform you about the rights you have in doing so. If you have any privacy-related questions, you can contact us in the following ways.
By phone: +31(6) 38 14 92 48
By post: Bijlestaal 48G, 1721PW Pants On Langedijk
By email:info@sharonflowers.nl
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HOW DO WE GET YOUR PERSONAL DATA?
We need certain personal data from you in order to be able to deliver our products to you and to provide our services. We receive your personal data if you provide the data to us via our Website or via cookies. Without this personal data, we cannot deliver the products to you, communicate with you, offer a good Website and also cannot inform you about our services.
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WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSES?
In particular, we process the following categories of personal data, for the following purposes:
No special personal data such as your Citizen Service Number (BSN) and medical data are processed. You should also not provide it to us. If you do (accidentally) provide it, these personal data will be deleted as soon as possible after receipt.
We do not use personal data for profiling or fully automated decisions.
You can only place orders with us if you are older than 16 years. We are not liable for the consequences of the processing of persons under the age of 16 without the consent of their parent(s) or guardian. If we learn that we have collected personal information from individuals under the age of 16 without the consent of their parent(s) or guardian, we will take steps to remove this information from our servers. If you suspect that your child under the age of 16 has provided us with personal information without your consent, you can send an email to info@sharonflowers.nl
external links
The Website may contain links to other websites. We are not responsible for the practices of other websites linked to or from our website. Our privacy statement does not apply when you use a link to go from our Website to another website. Your conduct on a third party website, including the parties linked to our website, is subject to their own rules and policies. We are not responsible for the privacy policies or the content of these other websites. We recommend that you take note of the privacy statements on the relevant websites.
3. ON WHAT BASIS DO WE PROCESS YOUR DATA?
We may process your personal data on the basis of the execution of the agreement that you enter into with us as a customer. If you have not yet entered into an agreement with us, but do visit our Website, we may process your personal data on the basis of our legitimate interest. That legitimate interest is also the basis on which we use cookies to ensure that the Website functions optimally.
As a customer of ours, we may approach you to send newsletters and we can also inform you about our products and other related services. If you no longer wish to be informed of news about us, you will find an unsubscribe option in every e-mail. In addition, you can unsubscribe free of charge by sending an unsubscribe request to info@sharonflowers.nl.
Withdrawing your consent and unsubscribing from any newsletters.
Withdrawing your consent is effective for the future and does not affect the lawfulness of processing based on consent before its withdrawal. If you have withdrawn your consent or have unsubscribed from our newsletters, we will remove your personal data from our systems within four (4) weeks, unless we have to keep your personal data longer under a legal regulation or if longer storage is necessary for the performing our activities or settling the agreement.
4. LEARN MORE ABOUT COOKIES
The Website uses cookies. Cookies are simple text files that are stored by your browser on your computer, tablet or smartphone that contain information about general visitor data, such as the most requested pages, browser type, date and time of your visit, etc. The Website instructs the browser you use to view websites to store these cookies on your computer. A cookie is used, among other things, to make it easier for you to use the Website. The purpose of this is to optimize the layout of the Website for you. When you visit our Website, it is necessary to collect certain information in order for the connection to run smoothly. When you request a web page, it is necessary for the web server to know where the page should go. Your IP address is used for this. This is a number sequence that is automatically assigned to your computer by your internet service provider every time you log into the internet so that you can be identified. Your data can also be used to offer more targeted information. When you visit our Website for the first time, we will ask you to allow cookies. You can then switch certain cookies on or off or block or delete cookies via your web browser. Most parts of our Website will then remain legible.
You can manage your cookie preferences by clicking the "Cookie Settings" link on the Website and enabling or disabling the cookie categories in the pop-up according to your preferences.
Should you decide to change your preferences later through your browser session, you can click on 'manage your consent' in the first paragraph of this page. This will display the consent message again, allowing you to change your preferences or withdraw your consent completely.
Below you will find a description of the cookies that are placed on the Website. We use the services of Google and Facebook for this. Basically, the cookies can be divided into functional cookies (necessary for the Website), analytical cookies (to keep statistics), social media cookies (to share content) and tracking cookies (to follow visitors). However, we will actively ask for your permission for the use of tracking cookies (ie cookies that follow you).
5. WHICH THIRD PARTIES HAVE ACCESS TO YOUR PERSONAL DATA?
Only the employees for whom it is necessary that they have access to your personal data, have access to your personal data.
We may share your personal data as stated in paragraph 2 with third parties. We will only share your personal data with third parties if this is necessary to provide our services, for analytical or market purposes or to comply with legal obligations. We ensure that if we work with third parties, we conclude a data processing agreement with this third party. We then agree with these third parties that they will only process your personal data in accordance with this privacy statement.
In some cases we also have to provide data to third parties on the basis of a legal obligation. We always look at how we can respect your right to privacy as much as possible.
In principle, we do not share your personal data outside the European Economic Area (EEA), except with Google, located in the United States, for functional and tracking purposes. For the rest, if we do transfer your personal data outside the EEA, we will only do so under the conditions set by privacy legislation. However, with regard to some non-European service providers that we engage, data processing outside the European Economic Area cannot be excluded. We ensure that such service providers always provide an adequate level of data protection.
Below you will find an overview of the third parties that we engage to deliver the products, to host our Website and to provide our other services:
Web Store Software
Shopify
Our webshop has been developed with software from shopify. Personal data that you make available to us for the purpose of our services is shared with this party.
Payment processors
shopify payments.
We use the shopify payments platform to handle (part of) the payments in our webshop. shopify processes your name, address and residence details and your payment details such as your bank account or credit card number. shopify has taken appropriate technical and organizational measures to protect your personal data. shopify reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of shopify services for which they engage third parties. shopify does not store your data for longer than is permitted by law.
Shipping Companies
POST NL
If you place an order with us, it is our job to have your package delivered to you. We use the services of Post NL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Post NL. Post NL only uses this information for the purpose of executing the agreement. In the event that Post NL engages subcontractors, Post NL will also make your data available to these parties.
6. HOW DO WE SECURE YOUR PERSONAL DATA?
We handle your personal data with the utmost care and ensure appropriate organizational and technical security measures to protect the personal data against unauthorized access or alteration, disclosure or destruction of personal data. We comply with the applicable security standards. The information exchanged, collected and analyzed on our Website is encrypted with a certificate. You can recognize this by the lock in the URL bar.
If, despite the security measures, there is a security incident that is likely to have adverse consequences for your privacy, we will inform you about the incident as soon as possible. We will therefore inform you about the measures we have taken to limit the consequences and prevent a recurrence in the future.
7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We do not store data for longer than is necessary for the performance of our activities, unless we have to keep your data longer on the basis of a legal regulation. How long certain data are kept depends on the nature of the data and the purposes for which they are processed. The retention period can therefore differ per use.
8. WHAT RIGHTS DO YOU HAVE?
You have the following rights with regard to the processing of your personal data:
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You can request information and access to the personal data that we process about you. This means that you can request which personal data has been registered about you and for what purposes that personal data is used.
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You can object to the processing of your personal data, for example if you believe that the use of your personal data is not necessary for the execution of our activities or to comply with a legal obligation.
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You can request us to have your personal data changed/corrected and/or to limit the processing of your personal data;
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You can also ask us to delete your personal data from our systems.
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You can also ask us to arrange for your personal data to be transferred to another party;
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You can also submit a complaint about the use of your personal data. You can do this at the Dutch Data Protection Authority vialink.
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Requests and other messages regarding the exercise of the aforementioned rights can be submitted in writing via the contact details at the top of the Sharon Flowers Privacy Statement. We ask you to motivate your request, provide it with your first and last name, signature, e-mail address and enclose a copy of a valid proof of identity and ask you for all unnecessary information, including in any case your Citizen Service Number. (BSN), to be crossed out (for example by using the CopyID app of the central government).
In principle, you will receive a response within four (4) weeks after receipt of your request. We will comply with your request, unless we have a compelling, legitimate interest or legal obligation not to delete the personal data, which outweighs your privacy interest or if complying with your request is not otherwise legally required. If we have deleted the personal data, we cannot immediately delete all copies of the personal data from our systems and backup systems for technical reasons.
If a request to improve, supplement or delete personal data is complied with, we will also inform third parties to whom this personal data has been provided of the changes made.
9. MODIFICATION OF PRIVACY STATEMENT
We may change or update this privacy statement from time to time. Amendments to this privacy statement take effect the moment they are published on our Website. We therefore recommend that you consult this privacy statement regularly, so that you are aware of any changes to this privacy statement. If these adjustments are of significant importance to you, we will always inform you about this (for example by e-mail).